Payment Methods

At MilanoMarktPlace you can complete your purchase using the payment methods available at checkout. The options actually available may vary depending on the country, currency, order value, device used and the services supported by the different payment providers.

Available payment methods

Depending on the order and destination, the following may be available at checkout:

• credit and debit cards from the main supported networks;
• PayPal;
• Apple Pay and Google Pay, where supported;
• local or international payment methods available in the Customer’s country;
• any supported instalment-payment solutions.

Examples of networks or services that may be available include Visa, Mastercard, American Express, Bancontact, BLIK, UnionPay and Scalapay. The availability of a specific method is not guaranteed for every order or country.

Checkout always displays the payment methods actually available for the individual purchase before the order is confirmed.

Instalment payments

Instalment-payment systems may be available for some orders. The number of instalments, due dates, eligibility requirements, amount limits and other conditions depend on the selected provider.

The applicable conditions are shown to the Customer before payment is completed. Any approval of an instalment payment is handled directly by the relevant provider under its own terms.

Payment security

Transactions are processed through dedicated payment infrastructures and providers. MilanoMarktPlace does not directly store the full payment-card details used at checkout.

For security reasons, the bank, card issuer or selected provider may require additional checks or authentication procedures before authorising the transaction.

Charges and pre-authorisations

The timing of a charge, any pre-authorisation or individual instalment charges depends on the payment method and provider used.

In some cases, the bank or provider may temporarily display a pre-authorisation before the final charge. The applicable process is determined by the payment system used and, where required, is shown at checkout.

Refunds

When a refund is due, it is made using the same payment method used for the purchase, unless otherwise expressly agreed with the Customer and provided that the Customer does not incur any resulting costs.

After MilanoMarktPlace issues the refund, the time required for the amount to become available again may vary depending on the bank, card issuer or payment provider used.

For more information about the right of withdrawal, returns and refunds, see Returns and Refunds.

Currencies and final order amount

Prices are displayed in the currency selected or provided for the relevant market.

The final order amount, including any shipping charges and other applicable costs displayed by the Site, is shown at checkout before the purchase is confirmed.

Shipments outside the European Union may also be subject to customs duties, import taxes or other charges imposed by the destination country. For more information, see Orders & Shipping.

Any bank fees, surcharges applied by the card issuer or currency-conversion costs applied directly by the bank or payment provider are not determined by MilanoMarktPlace.

Problems with a payment

If a payment is declined or cannot be completed, we recommend checking the details entered and any limits or authentication requirements imposed by your bank or payment provider.

For assistance, you can contact Customer Care.

For more information about the terms that apply to purchases, see the Terms and Conditions of Sale. For information about how personal data is processed, see the Privacy Policy.