Product Authenticity

At MilanoMarktPlace, authenticity is at the heart of every purchase. All items available on the website are authentic and come from professional partners and selected distribution channels.

We have operated in the sector since 2019 and carefully check every product before sale. Our team verifies elements such as materials, finishes, stitching, logos, identification codes, labels, available accessories and packaging, comparing them with the characteristics of the model.

Quality control before shipping

Before being handed over to the courier, every item undergoes a final quality check. We verify:

  • the overall condition of the product;
  • the quality of materials and finishes;
  • consistency with the description and images shown on the website;
  • the presence of the accessories listed on the product page;
  • correct preparation of the order.

This process enables us to offer a careful, transparent and reliable shopping experience.

Packaging and included accessories

Each item is shipped with the available accessories specified on the product page or communicated by our Customer Care team, such as dust bags, tags, original packaging or documentation, when present.

Packaging may vary depending on the brand, product and its distribution channel. In some cases, the original box may not be included: this information is stated on the product page or can be requested from Customer Care before purchase.

The absence of original packaging does not compromise the authenticity of the item.

Secure payments and customer reviews

MilanoMarktPlace offers secure and protected payment systems, including credit cards, PayPal, Scalapay and the other methods available at checkout.

You can also read our customer reviews on Trustpilot, where real shopping experiences and feedback about the service received are collected.

The MilanoMarktPlace guarantee

MilanoMarktPlace guarantees the authenticity of all products sold on the website.

Before purchase, our Customer Care team is available to provide, where available:

  • additional photographs;
  • product videos;
  • information about condition and dimensions;
  • details about included accessories and packaging;
  • dedicated assistance before and after the order.

Choosing MilanoMarktPlace means buying authentic luxury bags, designer shoes and luxury accessories, carefully selected and supported by Customer Care throughout every stage of the purchase.

To learn more about the story behind the project, visit our About Us page.